Standard shipping time is 3-5 business days, and this does not include the above mentioned processing times. We currently don’t offer any expedited shipping.
My product(s) arrived damaged, what do I do?
- We can only issue a replacement if you send us a photo of the damaged item.
- If a bracelet has been changed in any way (i.e. you cut, shortened, or re-burned the elastic, strings or edges), we can’t replace it.
- We’re unable to replace lost or stolen items.
Are your stones/beads man-made?
All of our stone beads are natural stone that has been shaped into a bead.
How do I return something to you?
We're sorry to hear you weren't satisfied with your order. Check our our refund policy here.